Jewelry repair is one of the unique businesses, which is high in demand, offers several growth opportunities, and can earn you a lot of profit. And how awesome it would be if you didn’t have to invest much in your shop’s decoration and arranging a huge lounge where your customers could sit.
But the question is, can a repair business run without having much space for visitors? The answer is mail-in repair. It is a service where customers send the gadgets they want to be repaired to labs without physically visiting them. And after the repair job is done, they can get their electronic gadget or any other item delivered to their doorstep.
As far as the matter is concerned with the jewelry repair business, you can start offering the service at your repair service center and grow in the industry like never before. Below, we will be discussing how to set up and grow your mail in jewelry repair business with minimal effort.
What Does Exactly Mail-in Repair Service Do for Your Business?
It is a delivery service where a delivery guy from a ship station picks up the package from the house of a jewelry owner and ships it to the repair shop. And after the repair job is done, another guy delivers the package back to the owner’s doorstep. And the best part is that jewelry owners don’t have to visit you; they need to get in touch with your shop, complete the formalities, and the process can start quickly.
Using this service, you can grow your repair business and boost your customers within no time compared to your competitors. Also, it is the need of the hour, as there are 22,193 jewelry and watch repairers in the US. However, to succeed, you must do something out of the box.
You can create a website mentioning all the accessories and repair services you offer, along with a submission form and your contact details. Then, your customers can create their orders for the jewelry repair service. Afterward, you can connect with them, asking about the issue, the repair job, and the pricing.
Then, you can mail them a delivery or a package box with a prepaid shipping label so they can mail any of their jewelry, such as gemstones and necklaces, to your shop. And after the repair job is complete, you can send back the delivery package to them, completing the entire process with zero hassle.
Also, to manage the process and keep an eye on every package, you can take help from POS software. It allows you to get in touch with the customers, top up your inventory, and make the payment process easier.
Following are some tips and suggestions on boosting your mail in repair business using the latest technological software.
Repair Job Management
One of the challenges in a mail in repair service is managing and tracking all the repair jobs. During weekends and holiday seasons, there are times when you can even get an order every hour, making it difficult for you to quicken the repair process and organize them.
And this is where software for the mail in jewelry repair business comes into play. It can track all the jewelry pieces coming into your shop to get repaired. Moreover, it can let you know which of them needs to be fixed on a priority basis. In addition, you can assign a duty of a guy to look for the packages coming every so often and keep them aligned.
However, if you need help to set up an automated mail-in repair workflow, you can seek guidance from other business owners or look for this online.
Inventory Management
Managing inventory at your jewelry repair shop can be a big challenge, specifically when you are getting more orders during the wedding or any other season. Also, it is vital to top up your inventory if you want to boost the mail in repair service at your lab.
You can assign a designated person to keep track of all the repair parts and accessories at your store. Additionally, you can employ POS software as it will keep you updated with everything going at your store and let you know whenever you are running out of stock.
Along with that, you can order repair parts from your desired vendor and don’t have to look for their contact information all the time from scratch.
Market your Service
To grow any repair, wholesale, or manufacturing business, marketing is vital. Currently, there is no better mode of advertisement than social media. You can run marketing campaigns on platforms, including Facebook, YouTube, Twitter, LinkedIn, and Instagram, by spending a few bucks. It will help you reach out to more customers within a short time.
Also, you can take help from a RepairDesk POS system specifically designed for the jewelry repair business. It can send promotional emails and messages to your potential clients, letting them know about the services you offer at your shop.
Conclusion
Starting a mail-in repair service is a great gateway to boosting your jewelry repair shop. Using the right strategy and a technological system, you can enhance your customer base and extend your business from one store to multiple franchises. Follow the suggestions mentioned above, hire the right technicians, and you can do better than your competitors.